Senior Staff FAE

Job Locations | CN-Shenzhen
ID
2026-3568
Category
Customer Service/Support
Position Type
Full time

Lattice Overview

There is energy here…energy you can feel crackling at any of our international locations. It’s an energy generated by enthusiasm for our work, for our teams, for our results, and for our customers. Lattice is a worldwide community of engineers, designers, and manufacturing operations specialists in partnership with world-class sales, marketing, and support teams, who are developing programmable logic solutions that are changing the industry. Our focus is on R&D, product innovation, and customer service, and to that focus, we bring total commitment and a keenly sharp competitive personality.Energy feeds on energy. If you flourish in a fast paced, results-oriented environment, if you want to achieve individual success within a “team first” organization, and if you believe you can contribute and succeed in a demanding yet collegial atmosphere, then Lattice may well be just what you’re looking for.

Responsibilities & Skills

We are seeking a talented Field Applications Engineer (FAE) to join our South China team, responsible for providing professional technical support, promoting Lattice FPGA products, and driving product design-in in server, especially AI server fields. This role requires solid FPGA technical capabilities, rich industry experience, and excellent customer service awareness to build long-term cooperative relationships with customers and assist in business growth.

 

Key Responsibilities

  • Provide technical pre-sales and after-sales support for Lattice FPGA products in South China, including scheme design, technical consultation, problem diagnosis, and solution optimization for customer projects.

  • Focus on server scenarios, deeply explore FPGA application needs in AI servers (such as heterogeneous computing acceleration, AI inference optimization) and provide customized technical solutions.

  • Cooperate with sales teams to conduct product demonstrations, technical training and scheme promotion, assist in completing design-in and sales targets.

  • Collect customer feedback, track industry and technology trends of FPGA and AI servers and provide suggestions for product optimization and market strategy adjustment to the company.

 

Basic Requirements

  • Bachelor’s degree or above in Electrical Engineering, Electronics, Computer Science or related majors, with more than 10 years of FAE or FPGA design-related work experience in semiconductor industry.

  • Proficient in Lattice FPGA product lines (such as Avant, Nexus, ECP, MachXO series) and design tools, familiar with other mainstream FPGA brands and technologies, mastering VHDL/Verilog hardware description languages and FPGA design, simulation and debugging processes.

  • In-depth understanding of FPGA applications in server fields, especially AI server heterogeneous computing, high-speed interface (PCIe, SerDes) configuration, and AI inference acceleration solutions.

  • Excellent communication, coordination, and problem-solving abilities, able to work independently and bear work pressure, with good customer service awareness.

  • Familiar with South China semiconductor market, having customer resources in server or AI industry is a plus; experience in technical support for high-speed interface or memory (DDR4/DDR5) design is preferred.

  • Fluent in Chinese and English (listening, speaking, reading, and writing), able to adapt to occasional business trips in South China.

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